At Marzcart, protecting your privacy and data is paramount. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, connecting businesses in the Middle East. By using Marzcart’s services, you consent to the practices described here.

1. Information Collection

Marzcart collects personal and business information to enhance user experience and facilitate connections between manufacturers, suppliers, and buyers. Types of information we collect include:

• Account Information: Business name, contact details, business type, and other registration details.
• Transaction Data: Payment information and order details for transactions on the platform.
• Usage Data: Information about interactions with our platform, including IP addresses, browsing behavior, and device details.

Note: We collect information in compliance with data protection laws and ensure it is handled responsibly.

2. Use of Collected Information

Marzcart uses collected data for:

• Platform Functionality: Creating and managing accounts, enabling transactions, and providing services.
• Customer Support: Responding to inquiries, resolving issues, and providing support.
• Marketing and Communication: Informing users of updates, offers, and important notices.
• Analytics and Improvement: Analyzing usage patterns to improve platform performance and user experience.

Opt-out: Users can manage their communication preferences in account settings or by contacting Marzcart support.

3. Information Sharing and Disclosure

Marzcart does not sell, rent, or trade user information. We only share data under the following conditions:

• With Consent: Sharing is done with user consent or at the user’s request.
• Third-Party Service Providers: We may share information with partners who assist in payment processing, logistics, and analytics.
• Legal Compliance: Disclosure may occur when required by law or in response to valid legal processes.

Data Confidentiality: Third-party providers are contractually obligated to protect your data.

4. Data Security

We prioritize data security and employ measures such as encryption and secure access controls to protect your information. However, please be aware that no method of online transmission is entirely secure, and we cannot guarantee absolute data security.

5. Cookies and Tracking

Marzcart uses cookies and similar tracking technologies to provide a customized experience. Cookies help us remember your preferences and improve platform functionality.

• Essential Cookies: Necessary for basic platform functionality.
• Analytics Cookies: Help us understand user behavior for performance improvements.

Cookie Preferences: Users may manage cookies through their browser settings, although disabling cookies may affect platform functionality.

6. User Rights and Choices

Users have rights regarding their data, including:

• Access and Correction: Users can access and correct personal information within their account settings.
• Deletion Request: You may request deletion of your account data by contacting our support team.
• Data Portability: Users can request a copy of their data in a portable format.

Rights Exercise: To exercise any of these rights, please contact Marzcart’s support team.

7. Data Retention

Marzcart retains user data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We retain data to comply with legal obligations, resolve disputes, and maintain platform integrity.

8. International Data Transfers

As a platform operating in the Middle East, Marzcart may transfer user data internationally for processing, particularly to comply with local regulations and to facilitate services across borders.

Compliance: We ensure that data transfers comply with international privacy standards and local laws.

9. Privacy Policy Updates

Marzcart may update this Privacy Policy periodically to reflect changes in data practices. Any updates will be posted here, and significant changes will be communicated to registered users.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact:

• Email: support@marzcart.com
• Phone: +971 50 850 8706
• Address: PO Box 51500, Sharjah, United Arab Emirates

By using Marzcart, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Thank you for trusting Marzcart with your data – we are committed to protecting your privacy as you connect with businesses across the Middle East!